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Frequently Asked Questions
How do you solve a company’s information technology challenges?
In-Source, Inc., offers two critically important IT services. In-Source, Inc., provides project-based solutions to address the needs of our clients. Each In-Source, Inc., team is effectively managed and supported by an internal Project Manager and our Project Office, enabling us to provide Accountability, Management, and Planning to meet or exceed our clients' needs. In-Source, Inc., also provides Strategic IT Staffing for clients who need dependable people with the precise technology background to minimize risks, guarantee quality and provide fast solutions. Strategic Staffing roles include developers, technical architects, database administrators, technical writers, and quality assurance experts. What assurances can you provide me that hiring In-Source, Inc., simplifies my life?
In-Source, Inc., has made an enormous investment in our business, focusing heavily on our people, the primary asset in our service offerings. Our goal is to be the easiest and most capable IT service provider with whom you do business. The way we do this is by focusing on satisfying two needs – yours and those of the IT consultants we place on your projects. Unlike many service providers, In-Source, Inc.,’s consultants are employees. We know their capabilities and invest in their training. We work with our consultants to manage their professional careers. When they finish with one project, we have another one waiting. If there is a gap between jobs, they remain on our payroll, covered by our benefits program. This way we manage our resource pool so there are no shortages of skills to meet your needs, a common issue that confronts competitors when a "better offer" pulls a critical contributor away from your project. If In-Source, Inc., has to replace someone, regardless of the circumstances, we know we have backups with comparable skills. Other organizations must fill the void with a freelancer whose skills may not be known, assuming they can find anyone in a very tight market for talented people with technology backgrounds. There are many other ways we make doing business with In-Source, Inc., easy. For instance, we empower our employees to make decisions. The people with whom you will deal at the local office make 90 percent of the decisions regarding your project and the financial issues that matter to you. If you need off-site convenience because of space limitations or privacy concerns, In-Source, Inc., provides it. If you are concerned about the knowledge transfer from our development work to your employees, you don’t need to be. We offer mentoring services that provide a smooth transfer of knowledge and skill, and often incorporate client IT staff or QA personnel on Business Solutions projects. And you do not need to worry about In-Source, Inc.,’s commitment to quality. We have a team of quality assurance experts who focus on process improvements, including keeping current with the latest technology and innovative solutions. We know you hire us because you have too much on your plate. We work with your culture, timeframe, and needs, making sure we ease your burden and not contribute to it. Who do I call at In-Source, Inc., when I need answers or if I need to make changes?
Customer Service is our highest priority. If your need is being met by our staffing division, then your local Account Manager is your first contact to resolve any issue or assist you with your planned changes. If our In-Source, Inc., division is filling your need, then your project manager is responsible for overseeing your project team's efforts. In-Source, Inc.,’s employees in your local office make most decisions regarding our business relationship. As an international organization with 7,000 employee placements worldwide, it is our way of staying close to our customers regardless of where they are, a conscious choice to assure quality service. Why should I use In-Source, Inc., rather than another similar IT services provider?
The biggest difference between In-Source, Inc., and our competitors is the quality of people who solve your information technology requirements. It is the main reason 2,000 businesses currently have In-Source, Inc., personnel assisting their staffs or tackling critical IT demands with project management solutions. Our unique relationships with our consultants enable In-Source, Inc., to ensure consistent, dependable IT skills at the moment you need them. Furthermore, In-Source, Inc., has unparalleled depth. We are able to provide solutions to extremely diverse challenges because of the breadth of talent within our consultant pool. We are also broad in our geographic coverage. With 70 offices in major metropolitan areas, we are more likely to have an office near you to provide the best staffing consultants or solutions teams locally, without the additional costs of travel. You should choose In-Source, Inc., because we understand your needs and address them better than any other IT service provider. Our goal is to make your experience with us effortless. Our operating processes and procedures are set up to make sure it is. Employees are empowered to make decisions quickly and satisfy your requirements on time and within budget. As a fiscally responsible organization, we have the resources to ensure that kind of quality each and every time. |